Privacy Policy

Your privacy is important to us at Jocale Ltd. The following policy (“Policy”) describes how your personal information is collected, used, and shared when you visit our website (the “Site”). Please read this carefully before using our site. You must inform a parent or guardian about this privacy policy if you are under 18 years of age and must obtain their agreement before using any of our online services.

Personal Information We Collect

As with most online service providers, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” This helps us to improve your experience by tailoring offers to make them more relevant to you, whilst also respecting your privacy.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier that identify you from other shoppers on our website in order to give you the best shopping experience. For more information about cookies, and how to disable cookies, visit Please note that if you disable all cookies you will lose much of the functionality of our website and possibly also other websites that you choose to browse.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information.

How We Use Your Personal Information

We may use this Information to:
Communicate with you;
Provide you with information or advertising relating to our products or services, only when agreed in the preferences you have shared with us.

To provide and improve our Services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to court summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We do not sell our users’ private personal information.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We would advise that you check back regularly to remain informed.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:

Jocale Ltd.


Tel: 020 8946 4568


This website is owned and operated by Jocale Limited.

Registered Company Number: 05534573

VAT Registration: 906 4925 14

Registered Office: 43 Richmond Road, London SW20 0PG.